Clean Air Zone

Terms of Service

Contact Information for Application Inquiries

For any questions regarding your application, please email us at: [email protected]

Introduction

This agreement establishes the terms of use for users (“you”) of this website, operated by https://clean-airzone.org. By accessing the website, you confirm your acceptance of and compliance with Clauses 1, 2, 4-11, and 15-25 of these Terms and Conditions. Clauses 3 and 12-14 specifically address the sale of services. If you do not agree to these terms, please discontinue using the website immediately. Note that no part of this website serves as a contractual offer; instead, your order serves as a contractual proposal, which we accept by sending a confirmation email to you, signalling our acceptance of your order.

1. Website Use

By accessing : https://clean-airzone.org, you agree to follow these terms, along with all relevant laws and regulations. If you disagree with any of these terms, you are prohibited from accessing or using the site. Content on this website is safeguarded by applicable copyright and trademark laws.

2. License for Use

You are granted a temporary, non-commercial, personal license to download a single copy of materials from this website for one-time viewing only. This license does not transfer ownership, and you are restricted from:

  • Reproducing the materials.
  • Using the materials for commercial gain or public display.
  • Attempting to reverse-engineer any software on this site.
  • Removing copyright or proprietary notices.
  • Transferring materials to others or mirroring them on other servers.

This license terminates automatically if you violate any of these restrictions. Upon termination, any downloaded materials must be destroyed.

3. Disclaimer

Content on this website is provided “as is” without warranties of any kind, whether express or implied https://clean-airzone.org disclaims all warranties, including implied guarantees of merchantability, fitness for a specific purpose, or non-infringement. Additionally, https://clean-airzone.org does not guarantee the accuracy, expected results, or reliability of the materials on this site or any linked sites.

Important Notice: https://clean-airzone.org is not affiliated with Transport for London (TFL), the Mayor of London, or any other official entity. Our site offers a user-friendly process for paying the City of London Clean Air Zone charges, with a £5 service fee added. This site does not seek to mislead users about affiliation with TFL. If you prefer to avoid this service charge, you can access TFL directly at https://tfl.gov.uk/modes/driving/pay-to-drive-in-london.

4. Limitation of Liability

https://clean-airzone.org and its affiliates are not liable for any damages resulting from using or inability to use the materials on this site, even if advised of the possibility of such damages. This includes Clean Air Zone fines related to errors in vehicle or travel dates provided by customers. These limitations may not apply in certain jurisdictions that restrict implied warranty limitations.

5. Material Accuracy

The content on https://clean-airzone.org may contain technical, typographical, or photographic errors. We do not guarantee the accuracy or completeness of materials and may revise them at any time without notice.

6. Links

https://clean-airzone.org is not responsible for the content of any linked sites. The inclusion of a link does not imply endorsement, and users access linked sites at their own risk.

7. Modifications

https://clean-airzone.org reserves the right to update these terms at any time without notice. Your use of this website implies acceptance of the most recent terms.

8. Governing Law

These Terms and Conditions are governed by English law and are subject to the exclusive jurisdiction of English courts.

9. Personal Information

Our policy on personal data collection and usage is outlined here, adhering to the Data Protection Act 2018. We will not share your information with third parties unless permitted by you or required by law. For personal information requests, email info@ clean-airzone.org. You have the right to request the erasure of your data, which we will fulfil within 28 days.

10. Cookies and Data Storage

We may store cookies on your device to enhance your website experience. Cookies allow us to remember your preferences and improve website functionality. You can manage your cookie preferences through the Cookie Consent Manager.

Refund, Cancellation, and Fulfilment Policy

We aim to ensure customer satisfaction. Refund or cancellation requests must be submitted within 14 days of purchase. If unsatisfied, you may apply for a refund within this period. Should you receive a Penalty Charge Notice (PCN) due to an error on our part, please notify us within 14 days, including the PCN reference number and vehicle registration. We will cover expenses arising from our errors reported within this timeframe. Note that we cannot assume responsibility for fines after the 14-day notification window.

Service Fee Explanation

A £5 service fee is charged in addition to the relevant TFL charge of £14, covering the processing of Clean Air Zone charges on behalf of customers.

Delivery and Service Commitment

At Clean Air Zone, we prioritise same-day processing for all orders. Your order will be processed on the day it is placed to ensure timely service.

Disclaimer

Our services are not associated with the official https://www.gov.uk/clean-air-zones website or any government entity managing Clean Air Zone charges. By proceeding, you accept our terms, including our service fee, for assistance with Clean Air Zone applications and payments. We handle data in accordance with the Data Protection Act. Personal information you provide will only be used to process your application, and we provide instant email confirmation, 24/7 support, and full data protection compliance.